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• Conceptual Cornerstones
• Practical Tools
• Sustainability Lenses
The practical tools that the CSE professional bring into
any assignment include:
- Developing, and reviewing with the parties
from time to time clear expectations as to the basis on
which the relationship will go forward.
- Assisting the parties to define significant
aspects of their relationship, including factors contributing
to success and potential trouble areas.
- Identifying specific realities of the
situation, that must be taken into account and accommodated
in the relationship.
- Working with the parties to develop
the internal arrangements and communication to ensure that
commitments made externally by the representatives are internally
supported.
- Developing procedures and mechanisms
for feedback, and changes necessary to be responsive to
that feedback.
- Training in collaborative problem solving
within and between organizations and assisting those involved
in the process to accurately reflect the interests and expectations
of their principals and to shape those expectations in a
manner that is conducive to reaching and supporting mutually
acceptable outcomes.
- Facilitating meetings, assisting in
preparations for them, and preparing Meeting Notes.
- Mediation to assist the parties in reaching
resolution on differences between them.
- Assisting in structuring third party
relationships relevant to the parties.
- Helping parties to develop dispute resolution
alternatives and procedures that might be appropriate in
respect of any differences that may subsequently arise between
the parties, or the parties and third parties.
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